M Vision Collective is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, and protect your personal information.

A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

What is Personal Information and Why Do We Collect It?

Personal Information is data or an opinion that identifies an individual. The types of Personal Information we may collect include:

Name
Email address
Phone number
Business name and job title
Postal or office address
Other contact and demographic details relevant to our services

We collect this information through:

Direct communication (via email, phone, or meetings)
Our website: www.mvisioncollective.com
Contact forms, marketing enquiries, or newsletter subscriptions
Public sources such as LinkedIn or industry directories
Third parties (e.g. agency partners, referrals, or collaborative projects)

We collect this information primarily to provide consulting, advisory, and marketing services to our clients, and to respond to enquiries. Your information may also be used for communication, project management, and marketing purposes closely related to the original purpose of collection.

Where appropriate, we will explain why we are collecting your information and how it will be used.

Sensitive Information

Sensitive information refers to details such as racial or ethnic origin, religious beliefs, political affiliations, trade or professional memberships, health records, or criminal history.

We only collect sensitive information where:

It is directly relevant to the services we provide
You have provided consent; or
Collection is required or permitted by law

Third Parties

Where reasonable and practicable, we collect personal information directly from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to notify you or ensure that you are aware of the data we have received.

Disclosure of Personal Information

Your personal information may be disclosed:

To third parties where you have consented to the disclosure
When required or authorised by law (e.g. regulatory or legal obligations)

Security of Personal Information

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Your personal information is stored securely in both electronic and physical formats.

When your information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. However, some information may be retained for legal or professional record-keeping purposes (e.g. for a minimum of 7 years).

Access to Your Personal Information

You may request access to the personal information we hold about you at any time. If you would like to update or correct your details, please contact us in writing.

To protect your privacy, we may require identification before releasing personal data.

Keeping Your Information Up to Date

We rely on accurate and up-to-date information to provide quality services. If you believe any information we hold about you is incorrect or outdated, please let us know and we will update it promptly.

Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in our practices or the law. The current version is always available on our website at www.mvisioncollective.com.

Enquiries or Complaints

If you have any concerns or complaints about our privacy practices, or would like further information, please contact us at: hello@mvisioncollective.com